At itrvl, our escrow services offer financial security for you and your guest, keeping all funds safe and secure throughout the booking process and travel.

Below we have outlined the itrvl escrow process and how the stakeholders (itrvl, agent, and guest) interact. 

1. Once a booking has been provisionally held in itrvl the next step is to generate invoices, ultimately creating the payment portal link you will share with your guest. 

2. Your guest will then pay their trip deposit directly into the itrvl escrow account via credit card or a bank transfer (wire or ACH). 

3. itrvl escrow receives deposit funds and a guest receipt is automatically generated. Itrvl notifies you and your Wilderness Consultant that payment has been received. itrvl notifies your Wilderness Consultant deposit has been received and that the booking may proceed to confirmation.

4. On the first disbursement (Escrow disburses funds on the 1st and 15th of each month.) itrvl escrow pays the deposit portion to:

• You the agent, a deposit margin as established during costing in itrvl. (See Fine-Tuning your Sell Price for more detailed information)

• The suppliers, via the Wilderness DMC

5. 90 days prior to travel, the remaining balance (full payment) becomes due from your guest and paid to the itrvl escrow account either via wire/ACH transfer or by credit card through itrvl’s secure payment portal (Stripe). 

6. itrvl escrow receives funds and a guest receipt is automatically generated. You and Wilderness are notified. 

7. Balance payment remains with itrvl escrow throughout your guest's journey. 

8. On final disbursement after the conclusion of the guest’s journey, itrvl escrow pays:

• You, the remainder of your margin on the booking

• The suppliers via the Wilderness DMC

Overall, itrvl offers a comprehensive payment solution that simplifies transactions between you, your guest, and suppliers. Giving you the peace of mind that you and your guest's money is safe and secure.