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Client Details Screen

Written by itrvl support

Updated at October 11th, 2022

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  • itrvl Articles
    Getting Started with itrvl Creating Quotes & More Tailoring a Proposal Customizing Your Client Portal Sharing Itineraries with your Clients itrvl's Payment Process Putting itrvl's Marketing Tools to Use Confirming a Booking itrvl Screens Turning Leads into Clients Welcome to itrvl
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    1. Logging in 2. Creating a New Client 3. Modifying a Booking 4. Rates/Pricing 5. Selling Price 6. Client Details 7. Publishing to Client Portal 8. Version History 9. Invoicing Clients 10. Wilderness Window
  • Jacada Global
    1. Logging in 2. Client Creation & Management 3. Itinerary Building 4. Managing & Modifying Itinerary 5. Presentation Editor & Client Portal 6. Costing, Pricing & Invoicing 7. Post Confirmation Flights & Activities
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The Client Details Screen allows you to view and perform everything you need in one place. 



Accessing the Client Details Page


1. To access the Client Details page you will first need to select a client. Once you have selected a client an orange box will appear in the top right corner of your screen. Click the orange box to view your selected clients details in the 'Client Details' page.  





Here are some of the important information and tasks on the 'Client Details' page


Build New Itineraries, Import Bookings, and Share Client Portal by selecting the buttons at the top of the page.




 


 

View all of your client's itineraries and itinerary details including status, costs and booking reference # and more. 



To edit an itinerary click the 'Edit' button on the right of the itinerary details. You will be brought to the 'Edit Itinerary' page where you can customize your trip to your liking. 


   


Access useful actions from the drop down arrow on the 'Edit' button. You can delete, download pdf, hide/show in client portal, save as favorite and more. 



Accessing the My Clients Screen


From the 'My Clients' screen, you can add new clients and check in on the status of existing clients that you or your teammates have been presenting itineraries to.


1. To view all of your clients in one place simply press 'Back to My Clients' from the 'Client Details' page.


             





Here are some of the more important tasks you may want to handle from this screen:

Search for a Client by name to edit or view their contact details

 

           



Archive a Client if they have decided not to book with you 




 View recent updates for a Client to see if they are still active and interested in a deal

 

           


Leave a note on a Client if they have a particular interest that should be tracked for the future



     

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