5.2 Deposits
How do deposits work on itrvl?
Deposit Requirements for YZ vs Wilderness Direct
YZ requires a 30% deposit to confirm a booking while WS Direct requires a 25%.
Please take not of upfront costs and any suppliers that have a higher than normal deposit, i.e. a special that requires full payment up front, Singita at Christmas time.
What comprises the deposit requirement?
Just like the Selling Price, the deposit breakdown will never be visible to clients.
Deposit Requirements= the amount iTRVL sends us once a booking has been confirmed (the remainder is sent to us once a client's balance is paid and they have travelled)
Upfront costs= anything we have to pay for upfront, i.e. gorilla permits, international flights, etc.
Supplier deposit requirements= deposit amount required by suppliers to confirm a booking
Escrow Service fees= This is technically a credit card fee but we do not call it this when talking to clients. You should only ever be exposed on this when you are doing a full cost breakdown for a client. Chat to James, Em or K on how to handle this. The clients do get the opportunity to take this off if they pay by wire transfer.