Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • YZ / WS Direct Manual
  • 5. Selling Price

5.2 Deposits

How do deposits work on itrvl?

Written by itrvl support

Updated at May 5th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • itrvl Articles
    Getting Started with itrvl Creating Quotes & More Tailoring a Proposal Customizing Your Client Portal Sharing Itineraries with your Clients itrvl's Payment Process Putting itrvl's Marketing Tools to Use Confirming a Booking itrvl Screens Turning Leads into Clients Welcome to itrvl
  • Video Tutorials
  • YZ / WS Direct Manual
    1. Logging in 2. Creating a New Client 3. Modifying a Booking 4. Rates/Pricing 5. Selling Price 6. Client Details 7. Publishing to Client Portal 8. Version History 9. Invoicing Clients 10. Wilderness Window
  • Jacada Global
    1. Logging in 2. Client Creation & Management 3. Itinerary Building 4. Managing & Modifying Itinerary 5. Presentation Editor & Client Portal 6. Costing, Pricing & Invoicing 7. Post Confirmation Flights & Activities
  • Jacada Content Team
+ More

Deposit Requirements for YZ vs Wilderness Direct


YZ requires a 30% deposit to confirm a booking while WS Direct requires a 25%.

Please take not of upfront costs and any suppliers that have a higher than normal deposit, i.e. a special that requires full payment up front, Singita at Christmas time. 


What comprises the deposit requirement?

Just like the Selling Price, the deposit breakdown will never be visible to clients. 

Deposit Requirements= the amount iTRVL sends us once a booking has been confirmed (the remainder is sent to us once a client's balance is paid and they have travelled)

Upfront costs= anything we have to pay for upfront, i.e. gorilla permits, international flights, etc. 

Supplier deposit requirements= deposit amount required by suppliers to confirm a booking

Escrow Service fees= This is technically a credit card fee but we do not call it this when talking to clients. You should only ever be exposed on this when you are doing a full cost breakdown for a client. Chat to James, Em or K on how to handle this. The clients do get the opportunity to take this off if they pay by wire transfer.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • 5.1 What Supplier Cost, Upfront Costs, Margin and Escrow mean
  • itrvl's Escrow Process and How it Works

Copyright 2025 – itrvl.

Definition by Author

0
0
Expand