Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • itrvl Articles
  • Customizing Your Client Portal

Customizing Photos and Videos on your Client Portal

Written by itrvl support

Updated at April 27th, 2023

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • itrvl Articles
    Getting Started with itrvl Creating Quotes & More Tailoring a Proposal Customizing Your Client Portal Sharing Itineraries with your Clients itrvl's Payment Process Putting itrvl's Marketing Tools to Use Confirming a Booking itrvl Screens Turning Leads into Clients Welcome to itrvl
  • Video Tutorials
  • YZ / WS Direct Manual
    1. Logging in 2. Creating a New Client 3. Modifying a Booking 4. Rates/Pricing 5. Selling Price 6. Client Details 7. Publishing to Client Portal 8. Version History 9. Invoicing Clients 10. Wilderness Window
  • Jacada Global
    1. Logging in 2. Client Creation & Management 3. Itinerary Building 4. Managing & Modifying Itinerary 5. Presentation Editor & Client Portal 6. Costing, Pricing & Invoicing 7. Post Confirmation Flights & Activities
  • Jacada Content Team
+ More

Choosing an Itinerary Featured Image and Excluding Accommodation Videos 

Once you post your itinerary to a Client Portal itrvl will magically stitch together a Video Itinerary and Client Portal complete with photos and descriptions. 

If you see you have a repeated Featured Image across multiple itineraries you are able to choose from 10 pre-selected images to diversify the look and feel of your Client Portal.

 

Click to Zoo
 

To change the photo that represents your itinerary head to the Itinerary Details Page. In the Customizations tab where you added Notes you will see 10 pre-selected photos as you scroll down the tab. Simply select one of the 10 to be your new featured image. 

 

 

Head back to your Client Portal. Refresh the page and see as your Client Portal is updated to your liking. 

 

Click to Zoo

Video Configuration

If you want to exempt an accommodation from appearing in the video itinerary, scroll further down the customizations page and use the toggle to select which videos you would like present on the itinerary. 

 

Click to Zoom

 


 

Once you have deselected an accommodation for your video itinerary, regenerate the quote in the Itinerary Details Page. 

 

Click to Zoom

 

 

video customize photo customize

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Self Serve Feature
  • How to Publish to the Client Portal
  • Choosing an Itinerary Featured Image

Copyright 2025 – itrvl.

Definition by Author

0
0
Expand